Privacy policy

Thank you for choosing iris R&D Group Inc (“iris”) for your road infrastructure deficiency detection needs. At iris, we are committed to protecting your privacy and ensuring the security of your information. This Privacy Policy outlines our practices and procedures regarding the collection, use, and disclosure of information related to our AI solution that uses computer vision and Machine Learning to detect road infrastructure deficiencies, hereafter referred to as the Service.

By using our AI solution and accessing our services, you agree to the terms and conditions outlined in this Privacy Policy. If you do not agree with these terms, please do not use our Service.

1. Information We Collect

1.1 Non-Personal Information: Our AI solution captures non-personal information through computer vision and Machine Learning. This data includes images and data related to road infrastructure, such as potholes, cracks, road signs, and lane markings. This information is used for the sole purpose of identifying and assessing road infrastructure deficiencies.

1.2 Personal Information: The only personal identifiable information captured is voluntarily provided by the customer through our web portal. This may include name, contact information, and any other information you choose to enter.

2. Use of Information

2.1 Non-Personal Information: We use non-personal information exclusively for the purpose of detecting and reporting road infrastructure deficiencies. This data is not linked to any specific individuals and is used to improve road safety and infrastructure quality.

2.2 Personal Information: Personal information you provide via our web portal is used for the purpose of communication and customer support. We may also use this information to enhance your user experience and personalize the services we offer.

Your personal information is used for the following purposes:

  • To provide access to our web portal and related services.
  • To communicate with you regarding the use of our services and to address any inquiries or issues.
  • For marketing and promotional purposes, if you have given your explicit consent.
  • To ensure the security of your account and our services.
  • To comply with legal and regulatory requirements.

3. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. Your non-personal information may be shared for research, analysis, and business development purposes, but this information is always anonymized and aggregated to protect your privacy.

We may disclose personal information to third parties under the following circumstances:

  • With your explicit consent.
  • To comply with legal obligations.
  • To protect our rights, privacy, safety, or property, and that of our users, or others.
  • In the event of a merger, acquisition, or sale of all or a portion of our assets.

4. Information Security

We employ robust security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption protocols and access controls to safeguard your information. However, please be aware that no security system is entirely impenetrable, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

Our website may use cookies and tracking technologies to enhance your user experience. You can manage and control these technologies by adjusting your browser settings. Please refer to our Cookie Policy for more information.

6. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices and policies of these third parties. We recommend that you review the privacy policies of any linked websites.

ESRI https://www.esri.com/en-us/privacy/overview

AWS https://aws.amazon.com/privacy/

TELUS https://www.telus.com/en/about/privacy

Verizon https://www.verizon.com/about/privacy/full-privacy-policy

7. Data Retention

We retain non-personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy. Personal information provided by customers will be retained as long as needed for the purpose for which it was collected, and in compliance with applicable legal requirements.

8. Your Privacy Rights

You have the following rights regarding your personal information:

  • The right to access the personal information we hold about you.
  • The right to rectify inaccuracies in your personal information.
  • The right to erase your personal information.
  • The right to object to or restrict the processing of your personal information.
  • The right to data portability.
  • The right to lodge a complaint with a data protection authority.

You may also choose to opt-out of receiving communication from us. Please contact us through the contact information provided below to exercise your rights.

9. Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy. Any changes will be communicated through our website or by other means of contact. Your continued use of our services after any changes to this Privacy Policy implies your acceptance of those changes.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Iris R&D GROUP INC

801-5500 NORTH SERVICE ROAD

BURLINGTON, ONTARIO

L7L 6W6

privacy@irisroads.com

We are dedicated to protecting your privacy and providing you with a safe and efficient experience while using our AI solution for detecting road infrastructure deficiencies.